Ian is our most experienced designer, he has been making his clients dream kitchens a reality for over 25 years. With a wealth of knowledge over his many years of experience in the kitchen design industry, it is unsurprising Ian is highly commended by many of his clients for his attention to detail, in-depth knowledge and patience.
Ian is a movie fanatic, his favourite being Shawshank Redemption. He also particularly enjoys gardening and often spends his entire weekend in his own!
Working in the kitchen and appliance trade since 2005, Jim brings a wealth knowledge and talent to Design Works Kitchens. Jim takes a tremendous amount of pride in getting to know his clients, their lifestyles and how they intend on using their space. His meticulous approach offers clients full confidence that their kitchen is perfectly designed to meet their specific needs.
Jim is a frequent traveller and his favourite thing to do on holiday is ski. His favourite ski destination he has visited so far is Andorra.
Appliance Store Manager
Joining the team in 1999, Terry has been a key member in growing the business. He primarily works on the appliance side of the company and runs the entire showroom. He brings an abundance of knowledge and experience to Design Works Kitchens and is the guy with all the answers to any of your appliance related questions!
Terry loves to cook, his pièce de résistance is pulled pork cooked in his Kamado Joe. He is also a big fan of music and lover of gigs, his favourite gig so far has been The Cure.
Kitchen Installation Manager
Wayne is our instillation manager, he oversees the whole project and coordinates all of the tradesmen involved, ensuring a smooth process from start to finish. He is always happy to offer advice and answer any queries that may arise during the instillation of your kitchen. Wayne has been working with Design Works Kitchens for over 20 years and has played a significant role in our success.
Wayne is a huge West Bromwich Albion fan and has always had a strong love of football running various local clubs over the years.
Customer Service Manager
Sally is our wonderful customer service manager who joined us in 2015, her job is to ensure all of our customers are happy and she will quite literally go to end of the earth ensuring our customers have had a fantastic experience. She is an incredibly patient and meticulous individual, meaning she is a key member in ensuring projects are kept running smoothly.
Sally is a huge fan of cruising, her favourite place she has visited so far is Barbados, she also enjoys family get togethers, baileys and Pina coladas!
Poppy is the newest member of the team, she oversees all marketing elements of Design Works Kitchens, including the management of our website, social media channels, events and liaising with with press to gain coverage in interior/appliance blogs and articles.
Poppy adores animals. She has recently completed her BSc in equine science and enjoys spending time with her pony Phil & two pugs. Her favourite days in the showroom are the ones where she is accompanied by her marketing intern Hugo (the pug).
Under floor heating
Organising structural engineers
"Selecting LEA was the best decision we could have made. From the patience shown when capturing our design requirements, to the extremely professional installation, we are delighted with the whole experience and the finished result. Our new kitchen has transformed the way we live and is a pleasure to use."
"From initial design to our beautiful completed kitchen, we cannot fault the service we received from Ian, Wayne and the rest of the team. An excellent customer experience."
"We are absolutely thrilled with our new kitchen. The quality of the units is fantastic and everything being made to measure means that it fits into the space perfectly. The service we received from everyone at Long Eaton appliances with exceptional and the staff were willing to help with everything from choosing colours to matching up paint samples. The amazing lighting Ian suggested really made a huge difference to the overall finished kitchen."
"We are absolutely thrilled with our new kitchen. Long Eaton Appliances (Ian) was very professional with our requirements from start to finish. He was always quick and responsive to changes and amendments to our kitchen design and quote. Wayne and his team were outstanding with the installation of the kitchen. They were so professional, hard working and delivered to the highest standard. We would highly recommend LEA to anyone having had such a good experience with them."
"The whole process ran extremely smoothly. In the initial planning stage Iain took on board our requirements incorporating them into a functional design. Wayne and his team of craftsmen completed the building works to a very high standard. Craig fitted the kitchen, he has a keen eye for detail and is a perfectionist. "
"From start to finish, a truly exceptional customer experience. Ian’s creativity and design helped shape our thinking, bringing our new kitchen to life! We are thrilled with the results and cannot recommend Long ‘Eaton Kitchen & Appliances’ highly enough! A huge thank you to the whole team!"
"We chose Long Eaton Appliances for our new kitchen because there was no competition after our initial meeting with Ian. Nothing was too much trouble for Ian as he spent time with us showing the quality of the products and different designs in the showroom. With myself having a disability and using a wheelchair Ian gave helpful advice which enabled ourselves to make the right decisions. We haven’t looked back since it’s installation and would have no hesitation in recommending Long Eaton Appliances when looking for your new kitchen."
"When we were planning our extension the kitchen was always going to be the main focal point. We tried all of the usual ‘high street companies’ but none of them came close to the service, quality or price we got from LE Appliances. Ian ensured everything was of a very high standard from our first meeting through to completion of the project."
"Excellent service from the second we walked into the showroom. We were made to feel like individuals throughout and that is certainly how it feels now, knowing we have a truly bespoke kitchen without breaking the bank! The fitters were on time, courteous and friendly, sorting any minor hiccups as they went without any fuss."
"Long Eaton Appliances excelled in the following areas: The design we envisaged involved a lot of small adjustments to maximise the amount of cabinets and appliances we could fit into the area we had. We spent half a day with Ian and felt that the finished design was a credit to his knowledge and patience. The showroom staff were very helpful in demonstrating all appliances that were on show. As we wanted a modern kitchen with a free-standing cooker, it was good having the ability to look at all the options in the showroom and, ultimately, have just one supplier. The fitter, Craig, was also exceptional. He was very focused and the quality of his work drew much praise from three individual tradesmen on the site all with experience in similar areas."
"Long Eaton Appliances have provided us with a great kitchen. Right from the initial design phase our expectations were exceeded. The installation team were fantastic and come thoroughly recommended. We were also really impressed with the technical knowledge of all of the guys in the store. We wouldn’t hesitate to recommend Long Eaton Appliances to anyone."
"Long Eaton Appliances has supplied us with a top quality kitchen meeting all our needs. Ian in particular has been very professional helping us right from the design stage to final fitting. We wouldn’t hesitate to recommend them and their service has been second to none."
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