Privacy Policy – Long Eaton Kitchens

0115 946 2555

Design Works Kitchens Privacy Policy

Your privacy is important to us. It is Design Works Kitchens’ policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.longeatonkitchens.co.uk/, and other sites we own and operate.

This policy is effective as of 3 October 2022 and was last updated on 3 October 2022.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

Name
Email
Phone/mobile number

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

to contact and communicate with you

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

sales@leaco.co.uk

contact

latest customer testimonials

Toton, Nottingham | Mr & Mrs Verran

"Selecting LEA was the best decision we could have made. From the patience shown when capturing our design requirements, to the extremely professional installation, we are delighted with the whole experience and the finished result. Our new kitchen has transformed the way we live and is a pleasure to use."

Coalville, Leicestershire | Mr & Mrs Haynes

"From initial design to our beautiful completed kitchen, we cannot fault the service we received from Ian, Wayne and the rest of the team. An excellent customer experience."

Newbold, Leicestershire | Mrs Payne

"We are absolutely thrilled with our new kitchen. The quality of the units is fantastic and everything being made to measure means that it fits into the space perfectly. The service we received from everyone at Long Eaton appliances with exceptional and the staff were willing to help with everything from choosing colours to matching up paint samples. The amazing lighting Ian suggested really made a huge difference to the overall finished kitchen."

Chellaston, Derby | Mrs McAleer

"We are absolutely thrilled with our new kitchen. Long Eaton Appliances (Ian) was very professional with our requirements from start to finish. He was always quick and responsive to changes and amendments to our kitchen design and quote. Wayne and his team were outstanding with the installation of the kitchen. They were so professional, hard working and delivered to the highest standard. We would highly recommend LEA to anyone having had such a good experience with them."

Littleover, Derbyshire | Mr & Mrs Hession

"The whole process ran extremely smoothly. In the initial planning stage Iain took on board our requirements incorporating them into a functional design. Wayne and his team of craftsmen completed the building works to a very high standard. Craig fitted the kitchen, he has a keen eye for detail and is a perfectionist. "

Chellaston, Derby | Mr Dulewicz

"From start to finish, a truly exceptional customer experience. Ian’s creativity and design helped shape our thinking, bringing our new kitchen to life! We are thrilled with the results and cannot recommend Long ‘Eaton Kitchen & Appliances’ highly enough! A huge thank you to the whole team!"

Beeston, Nottingham | Mr Chambers

"We chose Long Eaton Appliances for our new kitchen because there was no competition after our initial meeting with Ian. Nothing was too much trouble for Ian as he spent time with us showing the quality of the products and different designs in the showroom. With myself having a disability and using a wheelchair Ian gave helpful advice which enabled ourselves to make the right decisions. We haven’t looked back since it’s installation and would have no hesitation in recommending Long Eaton Appliances when looking for your new kitchen."

Breaston, Derbyshire | Mr & Mrs Burne

"When we were planning our extension the kitchen was always going to be the main focal point. We tried all of the usual ‘high street companies’ but none of them came close to the service, quality or price we got from LE Appliances. Ian ensured everything was of a very high standard from our first meeting through to completion of the project."

Wilford, Nottingham | Mr Sale

"Excellent service from the second we walked into the showroom. We were made to feel like individuals throughout and that is certainly how it feels now, knowing we have a truly bespoke kitchen without breaking the bank! The fitters were on time, courteous and friendly, sorting any minor hiccups as they went without any fuss."

Breaston, Derbyshire | Mr Wellard

"Long Eaton Appliances excelled in the following areas: The design we envisaged involved a lot of small adjustments to maximise the amount of cabinets and appliances we could fit into the area we had. We spent half a day with Ian and felt that the finished design was a credit to his knowledge and patience. The showroom staff were very helpful in demonstrating all appliances that were on show. As we wanted a modern kitchen with a free-standing cooker, it was good having the ability to look at all the options in the showroom and, ultimately, have just one supplier. The fitter, Craig, was also exceptional. He was very focused and the quality of his work drew much praise from three individual tradesmen on the site all with experience in similar areas."

Chilwell, Nottingham | Mr Stringer

"Long Eaton Appliances have provided us with a great kitchen. Right from the initial design phase our expectations were exceeded. The installation team were fantastic and come thoroughly recommended. We were also really impressed with the technical knowledge of all of the guys in the store. We wouldn’t hesitate to recommend Long Eaton Appliances to anyone."

Chellaston, Derby | Mr Chittenden

"Long Eaton Appliances has supplied us with a top quality kitchen meeting all our needs. Ian in particular has been very professional helping us right from the design stage to final fitting. We wouldn’t hesitate to recommend them and their service has been second to none."

January 14 2024